Customer Service and Access Center: 888-225-4447
Administration Phone Number: 810-985-8900
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CMH & You
Customer Handbook
Table of Contents
Welcome
Customer Services & the Access Center
Emergencies & After-hours Access to Services
Person-centered Planning
Recovery & Resiliency
Confidentiality & Family Access to Information
Recipient Rights
Grievance & Appeals Processes
Services: Medicaid Mental Health & Substance Use Disorders
Mental Health Services
Services for Habilitation Supports Waiver & Children's Waiver
Substance Use Disorder Services
Home Health Program
Medicaid Health Plan Services
Medicaid Fee for Service
Glossary
St. Clair County CMH Supplement
Lapeer County CMH Supplement
Sanilac County CMH Supplement
Coordinating Agency for Substance Use Disorders Supplement
Your Rights
Definitions of Mental Health Disorders
Clinical Service Protocols
Customer Services
Provider Directory
Medicaid Provider Manual

Medicaid Fee For Service

If you do not qualify for services through the Thumb Alliance PIHP, or need medical care not covered by the PIHP, and you have Medicaid Fee For Service, call the beneficiary help-line at 1-800-642-3195 for information on your benefit plan and the medically necessary services available to you.

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